Didi’s Hitch scrubs social features as passenger murder dents image

BEIJING (Reuters) – China’s biggest company that is ride-sharing Didi Chuxing, will disable features such as for example profile photos, ranks and general general public tags from the carpooling solution, because it appears to regain trust following the killing of a lady passenger sparked questions regarding safety.

The 21-year-old flight attendant’s murder, presumably by her motorist, and revelations that Didi motorists have already been reviewing feminine people centered on the look of them, has marred the ride-hailing giant’s image at any given time when it’s getting ready to undertake competitors such as Uber Technologies [UBER.UL] offshore.

In a bid to produce amends that are prompt Didi has apologized for the “tragedy” and suspended the carpooling solution for per week. The organization on Wednesday stated it will probably temporarily provide “Didi Hitch” between 6 am and 10 pm, in the place of 24×7, while making day-to-day recognition that is facial mandatory for several motorists.

Didi will expand facial recognition needs to many other solutions and redesign its crisis assistance function. The business, whose backers consist of Japan’s SoftBank Group Corp, in addition has proposed to record audio for each and every journey as an additional safety measure.

Didi has formerly recognized its facial recognition device ended up being faulty and as a result the suspect that is male allegedly killed the feminine passenger surely could make use of a motorist account owned by their daddy without having to be detected.


When you look at the wake of this killing early in the day this thirty days, Didi has arrived under heavy critique online, with many calling out of the business because of its efforts to promote Hitch as a networking service that is social.

Ads for Hitch dating straight right right back on Didi’s official social networking records provide the carpooling solution in order to satisfy brand new individuals, including encounters that are romantic. Hitch permits users to hail a motor vehicle via their smartphone swap finders and share a ride with another person headed in the same way.

One advert when it comes to solution, still noticeable from the verified Didi Hitch Weibo account on Monday early early early morning, showcased a male driver keeping a sign reading “you have actually a short dress, We have hot air . provide her a totally free ride, I’m willing!”

Other formal social media marketing articles asked users to share with you their experiences of carpooling having complete stranger of this opposite gender and joked in regards to the chemistry between older females and young male drivers, called “young fresh meat”.

A Shanghai-based motorist whom previously drove for Didi Hitch, Silla Wang, stated he has got seen motorists give people tags like “long legs”, “adorable girl” or “beautiful woman”.

“In my knowing the application is employed as you would utilize Momo,” he said, talking about a chinese dating app that is tinder-like.


Didi has stated profile pictures in the carpooling solution are going to be changed with generic pictures to create a finish to rating that is such tagging of people.

Numerous users, nonetheless, stated that they had currently eliminated their pictures with some also leading calls to boycott the application.

Xu Yanan, a learning pupil at Beijing’s Tsinghua University, said that because the murder she had do not make use of a selfie in the application along with changed her picture to a picture of a soldier.

“I would like to protect myself. Following the tragedy, I’m scared.”

Since acquiring Uber’s Asia company, Didi settings over 90 % associated with the country’s ride-hailing market, offering users few alternate choices, although brand brand new players have actually started edging their method in to the market.

Didi, respected at $50 billion, states its primary carpooling services ExpressPool and Hitch had the same as almost 3 million trips every day this past year. The general Didi platform has near 25 million daily trips.

Reporting by Cate Cadell and Pei Li; modifying by Adam Jourdan and Himani Sarkar